Home Depot Taps Matt Carey To Oversee Customer Experience, Names New CIO

Home Depot named a new EVP of customer experience as it seeks to create a more…

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StartekĀ® Partners with AI-Powered Noise Cancellation Solutions Leader Krisp to Enhance Agent and Customer Experience

DENVER–(BUSINESS WIRE)–StartekĀ® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has…

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Thomas Global Secures SkyWest Airlines as Launch Customer for TFD-4000 LCD Flight Displays

IRVINE, Calif. & SYDNEY–(BUSINESS WIRE)–Thomas Global is pleased to announce that it has secured SkyWest Airlines,…

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Customer Experience in the Age of AI

Idea in Brief The Reality A personalized customer experience has become the basis for competitive advantage.…

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How To Meet Skyrocketing Customer Demand

Working From Home AdobeStock_353442447 The global pandemic tested the resilience of businesses, affecting everything from how…

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