Permitting Improvement Program | City of Vancouver

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Permitting Improvement Program | City of Vancouver

Update rainwater management processing

Requirements move from a development permit application to plumbing permits

Reduced review time (from 56 weeks up to 3 weeks) and costs so applicants receive their development permit faster

Approved


Comes into effect for new complex buildings on January 1, 2024


Electronic plan


(ePlan)

Electronic plan (ePlan) accepts electronic plans for permit types, electronic seals, and signatures.


Development and building permit applications are now accepted, paid, and processed electronically.

Significantly reduced costs related to printing, courier, drop off wait time, and customer experience


Reduce paper-based work and in-person visits

Completed


Permitting information sessions 

Provide in-person support to help applicants resolve any questions or concerns  

TBC

Launched


(Looking at scheduling additional sessions.)


Waive penalties and prior unpermitted work

Waive penalties and requirements to resolve for previously unpermitted work carried out, unless it’s a life-saving issue.

Reduction in staff research


2 weeks processing time per application

Completed


Pilot a 12-month partial relaxation of the Tree By-law

Trees smaller than 30centimetre diameter may be removed without a tree permit.

2 weeks processing time per application

Completed


(Restored to 20 centimetre diametre.)


Faster processing for single family houses, duplexes, and laneway applications

Shortened initial review time


Initial contact within 2-3 days


Faster delivery of initial deficiency list

75% faster per application


Nearly 16 weeks per application


2 weeks per application

Completed


Faster processing for laneway applications

Standalone stream provides quicker initial review.

12 weeks per application

Completed


Faster processing for less-complex residential renovations

Streamlined approval

7 weeks per application

Completed


Landscape review

Reduced landscape review for demolition permits, renovations, and field reviews.

3 weeks processing time per application

Completed


Improved data collection

Pilot new data collection to streamline energy compliance (ASHRAE) process.

2 weeks processing time


per application

Completed


(Eliminated a backlog of 3,000 applications.)


Online enquiry form

Building and development enquiries can now be submitted through an online form. You’ll receive a tracking number which you can use to follow up in our Van311 app.

Significant savings in trips to City Hall,


improved service levels, traceability of requests, and customer experience

Completed


Electronic plan (ePlan)

Electronic plan (ePlan) accepts electronic plans for permit types, electronic seals, and signatures.


Development and building permit applications are now accepted, paid, and processed electronically.

Significantly reduced costs related to printing, courier, drop off wait time, and customer experience


Reduce paper-based work and in-person visits

Completed


Inspections

Booking or cancelling an inspection is now a one-stop process with everything you need on one page.

Improvements in efficiency, service levels, and customer experience


Applicants for less complex renovations processed in as little as 2 weeks

Completed


Excavation and shoring

Eligible new developments who require excavation or shoring may receive their building permit in advance of their development permit.

Increased flexibility to begin excavation or shoring while other components of the project are finalized

Completed


Reduce requirements and costs for businesses (24-month pilot program)

Waive development permit for eligible businesses(general office, retail store, health care office, barber shop, or beauty salon, and beauty and wellness centre) changing to a different use.


Waive occupancy upgrade for eligible businesses changing between office use and mercantile.


Increase parking minimums for commercial or heritage zones to 300m.

Up to 20 weeks processing time per application for eligible businesses* changing to a different use


Up to 8 weeks processing time per application for eligible businesses changing between personal use and mercantile

Completed


(Dedicated fast-track online enquiry and application page was launched in spring 2022.)


Reduced Vancouver Building Bylaw (24-month pilot program)

Simplified application and review process.


Small suites occupancy increased to 100 persons.


Subdividing a suite no longer triggers a major renovation.

Up to 17 weeks processing and review time per application

Completed


Site drawings

Simplified site drawing requirements for eligible residential and commercial renovations.

One week processing and review per application

Completed


On-site review

Detailed review of commercial and residential renovation permits will now be completed by inspectors.

Increased office staff to review applications and clear backlogs


Up to 4 weeks processing and review per application

Completed


Update rainwater management processing

Requirements move from a development permit application to plumbing permits

Reduced review time (from 56 weeks up to 3 weeks) and costs so applicants receive their development permit faster

Approved


Comes into effect for new complex buildings on January 1, 2024


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